EN 14012:2008
Postal services - Quality of service - Complaints handling principles
| Status: | Canceled EN 14012:2008 is replaced EN 14012:2019 |
| Poznámka: |
| Full text EAD: | |
| Sector of EN 14012:2008: | CPS | Postal services |
| Sphere of EN 14012:2008: | Services |
| Publications in the Official Journal: | |
| Notified bodies (NANDO): | Notified bodies for Directive 97/67/EC |
| ES/EU regulation | ČR regulation | SR regulation |
|---|---|---|
| Directive 97/67/EC consolidated text | ||
|
zákon č. 29/2000 Sb.
consolidated text |
||
| 324/2011 Z.z. consolidated text |
| Applicability date: | 13.05.2015 (CPS) |
ČSN
| ČSN EN 14012:2009 | is replaced | ČSN EN 14012:2020 | Note to ČSN EN 14012:2009: Nahrazena ČSN EN 14012 (760202) z března 2020 |
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